# SLAs

Track SLAs from our dashboard and get alerted on Slack when they are broken by setting SLAs on Haystack. Follow the below steps to set them up!

**1. Head to** [**team settings**](https://dash.usehaystack.io/hub/settings)

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**2. Head to SLAs**

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#### **a. Set the numbers of days for the SLAs**

Haystack automatically applies SLAs to any JIRA issue of type Bug. You can set a custom at-risk and broken day threshold based on the bugs priority

#### **b. (Optional) Turn on SLA alerts**

You may now head to Alerts on the same team settings to turn on Slack alerts when an SLA is at-risk or is broken



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**3. Track SLAs on Active Cycle page**

Once SLAs are set, you can now filter your JIRA issues based on SLAs from your Haystack dashboard

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