Data Sync

Data refresh times between Haystack and other integrations

JIRA

Refresh Rate

Learn how to enable webhooks (faster data sync) for JIRA.

Edge cases

  • Only first 250 comments on an issue is sync'd.

  • Bug SLAs take 30 minutes to calculate after an issue has been sync'd.

  • When a new Jira member is created, it takes 15 minutes for it to sync with a Git user. Read more on mapping members.

Version Control

Refresh Rate

Edge cases

  • Git rebase changes history by deleting the commits.

    • Github: rebase commits are deleted in 24 hours

    • Bitbucket: rebase commits are not deleted

    • Gitlab: rebase commits are not deleted

  • Only first 300 reviews on an pull request are sync'd

FAQ

Can I manually trigger data refresh?

No.

You can contact support@usehaystack.io to request for manual data refresh trigger.

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