# Data Sync

## JIRA <a href="#h_eb0d33f627" id="h_eb0d33f627"></a>

### Refresh Rate <a href="#h_40c4a63fd0" id="h_40c4a63fd0"></a>

|                                                                                   | JIRA (with webhooks) | JIRA (without webhooks) |
| --------------------------------------------------------------------------------- | -------------------- | ----------------------- |
| Add entities                                                                      | 10 seconds           | 30 minutes              |
| Update entities                                                                   | 10 seconds           | 30 minutes              |
| Delete entities                                                                   | 10 seconds           | 24 hours                |
| System issue settings *(ex: board config changes like add/delete/update columns)* | Every weekend        | Every weekend           |

{% hint style="info" %}
Learn how to enable [webhooks (faster data sync)](https://help.usehaystack.io/admin/data-sync/how-to-setup-faster-data-sync-for-jira) for JIRA.
{% endhint %}

### Edge cases <a href="#h_4ec9881566" id="h_4ec9881566"></a>

* Only first 250 comments on an issue is sync'd.
* Bug SLAs take 30 minutes to calculate after an issue has been sync'd.
* When a new Jira member is created, it takes 15 minutes for it to sync with a Git user. Read more on [mapping members](https://help.usehaystack.io/setup/teams/map-members).

## Version Control <a href="#h_744c0cc01c" id="h_744c0cc01c"></a>

### Refresh Rate <a href="#h_f66c62ddcf" id="h_f66c62ddcf"></a>

|               | Github     | Bitbucket  | Gitlab     |
| ------------- | ---------- | ---------- | ---------- |
| Pull Requests | 30 seconds | 30 minutes | 30 minutes |
| Repositories  | 30 seconds | 24 hours   | 24 hours   |
| Deployments   | 30 minutes | 24 hours   | 24 hours   |

### Edge cases <a href="#h_5801436a45" id="h_5801436a45"></a>

* [Git rebase](https://git-scm.com/docs/git-rebase) changes history by deleting the commits.
  * **Github**: rebase commits are deleted in 24 hours
  * **Bitbucket**: rebase commits are not deleted
  * **Gitlab**: rebase commits are not deleted
* Only first 300 reviews on an pull request are sync'd

## FAQ <a href="#h_1fd5b3f9c7" id="h_1fd5b3f9c7"></a>

### Can I manually trigger data refresh? <a href="#h_1480c14404" id="h_1480c14404"></a>

No.

You can contact <support@usehaystack.io> to request for manual data refresh trigger.


---

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