# Slack

Get notified on your teams achievements, risks and progress by integrating Slack with Haystack. To integrate Slack, follow the below steps!

### **1. Head to Integrations**

Select [integrations](https://dash.usehaystack.io/hub/integrations) from the top left drop down menu on your Haystack dashboard

<figure><img src="https://downloads.intercomcdn.com/i/o/924645806/dff17c6cdc7f425105942afe/Screenshot+2024-01-04+at+5.01.09%E2%80%AFPM.png" alt="" width="563"><figcaption></figcaption></figure>

### **2. You will now be redirected to the Slack to approve Haystack**

<figure><img src="https://downloads.intercomcdn.com/i/o/923692373/02f638e9d44d455e3c148121/Screenshot+2024-01-03+at+6.01.17%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>

1. **Click "Allow" on this page to approve Haystack Slack Integration**
2. **If you are a Slack admin, your integration is now complete**
3. **If you are not a Slack admin,**

   a. Contact your admin to approve your request.

   b. Once your Slack admin approved the request, your integration will be complete.

## FAQ

### Cannot find channel <a href="#h_70c375beca" id="h_70c375beca"></a>

Sometimes due to Slack API Limitations, we have trouble displaying all your channels. In these cases, you can always add the channel by using the [channel ID](https://stackoverflow.com/a/44883343).

### Cannot see private channels <a href="#h_9dc75dab6d" id="h_9dc75dab6d"></a>

This is caused due to private channels requiring explicit invitation of a Slack Bot.

You can invite the bot to a channel by typing `/invite @Haystack`.

<figure><img src="https://downloads.intercomcdn.com/i/o/947761281/4e8c65b9221694c7311a2ee6/Zappy+App.png" alt=""><figcaption></figcaption></figure>

After that bot has joined the channel, you might need to refresh the [page](https://dash.usehaystack.io/hub/settings/alerts) for the app to show you the newly accessible channel.

### Too Many Applications <a href="#h_aca9180c6d" id="h_aca9180c6d"></a>

Slack free tier allows only [10 applications](https://slack.com/intl/en-sg/help/articles/115002422943-Message-file-and-app-limits-on-the-free-version-of-Slack) per workspace. There are two ways to move forward;

1. [Upgrade to Slack paid plan](https://app.slack.com/plans) and have unlimited application slots
2. Delete an unused application to free a slot. You can achieve this by going to [slack.com/apps](https://slack.com/apps) and navigating to "Manage" link on the top right corner.

### Internal Server Error <a href="#h_3f5abc1df9" id="h_3f5abc1df9"></a>

After allowing permissions to Haystack Slack Bot, you should be redirected to the [Integrations page](https://dash.usehaystack.io/hub/integrations/slack). Instead of redirecting, if you see Internal Server Error, please reach out to us by emailing <support@usehaystack.io> or messaging us from Intercom chatbot on the bottom right corner of every page.